UCaaS (Unified Communications as a Service)
One Account Manager. Multiple Quotes. No Fuss.
UCaaS (Unified Communications as a Service)
covers multiple communications channels that organisations use for internal communications and when dealing with customers and suppliers externally. As technology has advanced over the years it is no longer necessary to purchase your Phone System and Contact Centre from different providers, we have partners who offer very cost competitive bundles with solutions that all integrate with each other and can be administered from a single dashboard. These bundle deals are significantly cheaper than purchasing each individual product separately.
Do you have some UCaaS services in place and wish to review or upgrade?
Some common UCaaS tools that can be bundled are:
Voice or telephony services, delivered via a phone system or PBX
Emails, chat software and SMS
Web and video meetings, audio conferencing services
Screen and content sharing, remote assistance software
Contact centre and business applications integration
Struggling With Your Telco?
Why Not get in contact with our team for a complimentary
Quote On Your Telecommunications Services.
How Can A UCaaS solution benefit your business?
We partner with leading local and global telecommunications providers, and understand each customer has a unique set of circumstances and requirements, so we will closely work with you and our partners to achieve the outcomes and results you are after, including:
Simplify and improve your communications, both internally and externally
Save on costs by consolidating services from multiple service providers
Become more productive by having your customer information integrated across multiple platforms, giving your customer service agents access to more data and faster.
Improve your customer and supplier user experience when dealing with your team
Understand your systems and processes better with reporting and analytics tools
How Can Telco Quotes Help?
At Telco Quotes, we can do a complete review of your current services and technologies and understand your pain points. Whether you are looking at cutting costs on your telecommunications services, consolidating your vendors or doing a complete technology review and upgrade, we can facilitate conversations with the leading providers in the industry that can tailor their solutions to your requirements.
So whether you are located in Sydney, Brisbane, Melbourne, Hobart, Adelaide, Canberra, Perth, Tasmania, New South Wales (NSW), Queensland (QLD), Victoria (VIC), Western Australia (WA), South Australia (SA), Australian Capital Territory (ACT), Tasmania (TAS), Northern Territory (NT), reach out to our team for a complimentary initial consult. 1300 978 073.
What People Are Saying
It's rare to encounter a business that so focused on customer service that they go above and beyond to support you. Telco Quotes was amazing in cutting through the complexities of a business phone system and provided us exactly what we needed. Would highly recommend Telco Quotes and the team to any business looking for no nonsense advice and excellent support.
Right from the start, Telco Quotes were an absolute pleasure to deal with. We needed a new office phone system, and the service and product knowledge provided by the team was second to none. Customer satisfaction and support are Telco Quote's specialty, and we so appreciated the excellent communication, the time spent ensuring we understood and felt comfortable using our new phones.
After liaising with several Telco providers, we were referred to Telco Quotes. From day one, Telco Quotes provided a solution to every concern or issue we were facing with our telecommunications and internet services. They went above and beyond in every aspect with prompt replies to any questions we had, reviewing, and getting the services we needed and a world full of knowledge and expertise in this field. Our business is now running at an optimum level thanks to these guys.
These guys take customer service to another level. We highly recommend this company and with confidence will use for all future services.
Over the past couple of years the company I work for opened an office in Melbourne, AU. We were having a tough time trying to navigate the Telecom vendors and offerings. I reached out to Telco Quotes and they made the acquisition of all of our services very easy. They were also more than willing to work with the rather large time differences between my location in the states and their location in Australia, for meetings and presentations. Telco Quotes provided us several options for Telecom vendors, was able to explain the Telecom directives and requirements in Australia, as well as arrange for qualified personnel to show up on site and provide wiring services and equipment implementation.
I feel like Telco Quotes, are a vital part of our team. I would recommend Telco Quotes to anyone needing remote services, acquisitions, or help with technical implementation in Australia.